Dedicated Account Manager. Email support. Response within hours.
Here’s what you need to know:
DesignHelp helps business owners and project managers make design and content additions and updates without the need to learn HTML, CSS, and Photoshop. With the help of our expert designers, we can do design tasks such as: adding an animation feature, change the appearance of a header, add social media buttons, or change the color scheme. It can be complicated as adding JQuery animations to your existing site or as simple as updating the font! Every design change makes a difference, and we make it happen.
What if I want more than minor design changes?
We can add blog posts (and design them), add pages, goal-oriented landing pages to even designing your email newsletters for you on a monthly basis!
What about creating an entire website?
If you’re looking for a complete redesign of your website, for example, we can either do it a little at a time on your allotted monthly plan or send you to our parent company, Studio Issa–a creative design agency that creates gorgeous, custom-designed websites.
What if the changes I request exceed my hours?
We’ll let you know what the projected amount of time it will take to complete each task.
If we feel that a request will go overboard, we can bill you for additional hours or we can update your monthly subscription.
I know I want a facelift to my existing site, just not sure what I’m looking for. Can you help?
That’s what we’re here for! Our onboarding phone call will help us get to know you and your business better. During this call, we’ll ask you what your goals and strategies are for your website. What kind of branding do you like? What’s the look-and-feel you’re going for? Do you have examples? The more you guide us, the better we can help you!
WordPress, Squarespace & Shopify.
You’ve made some changes to my site, and it’s not exactly what I’m looking for. What do I do?
With all new relationships, everything takes time. We’ll try our best to fulfill your desired needs, and you’ll be sure to let us know throughout the process if we’re on the right track. As we get to know you and your business identity, we will hone the design for you business.
Do you create other designs, such as business cards, landing pages or email newsletters?
Yes, we do! Here’s our a la carte menu, where you can find additional offerings at a fixed price.
Can I cancel my subscription anytime?
If you’re subscribed to our month-to-month plan, then you certainly can! However, since we offer lower monthly prices for our 6-month and 12-month packages, we charge a cancellation fee of $199. We don’t want to see you go, but if that makes you happy then we’ll understand. There’s no hard feelings, we promise.